“Many organizations currently using legacy complaints systems are finding that legacy vendors are dropping support,” said Brian Mack, CRO at Spear Technologies. “We are providing an interim solution for those who want to switch to SpearClaims,” said Brian Mack, CRO at Spear Technologies.
CORTE MADERA, Calif. (PRWEB)
25 October 2021
Spear Technologies, the first and only insurance solutions provider to develop applications using the Microsoft Power platform, today announced the launch of SpearCloud, the company’s new cloud hosting environment and related services .
SpearCloud is built using Microsoft Azure, which means security is built in from the ground up. Spear customers automatically benefit from the benefits and support of Microsoft’s team of security and compliance experts, and the continuous innovation provided by this team.
Insurance companies may choose to host their insurance solution on SpearCloud for two main reasons: 1) they may be looking for a convenient way to upgrade to SpearClaims, the company’s flagship claims solution, or 2) they are looking for a better experience with a cloud hosting provider.
“Many organizations currently using legacy complaints systems are finding that existing vendors drop support – or threaten to shut down support when they learn that a customer is switching to a different solution,” said Brian Mack, CRO at Spear. Technologies. “We are offering an interim solution, which is a great benefit for organizations that feel like they are being held hostage by an old system but want to switch to SpearClaims. We can host their legacy claims solution on SpearCloud while they convert their data and configure their processes, and until they’re completely ready to flip the switch and go live on SpearClaims.
“In another scenario, an organization may have a cloud-hosted insurance system from another vendor and want to make a change for a better overall experience,” said Rob Kinley, chief IT and cybersecurity manager. . “With a highly secure, reliable and scalable environment, SpearCloud offers a great opportunity. Organizations will have the autonomy to modify their solution at any time. For example, they can connect to our hosted environment to access data, write business rules, or create reports on the hosted solution, or they can choose to outsource maintenance and support to us.
“In addition to the typical benefits of operating a cloud hosting environment – such as avoiding the expense of on-premise hardware, network equipment, and in-house IT staff – we also have access to Spear’s highly experienced IT team. to support our legacy complaints system. and help us make the switch to SpearClaims. And all of this allows us to stay focused on our customers and provide them with a high level of service, ”said Jerry Laval, president of Pacific Claims Management, a third-party administrator (TPA) who recently subscribed to SpearCloud.
SpearCloud offers a unique combination of hosted services, including:
- A production environment based on the customer’s data and storage needs.
- Support of an existing system, provided by the Spear Technologies team.
- Data-at-rest encryption using Azure Key Vault, Data Encryption Keys, and Key Encryption Keys, which ensure the security and privacy of Protected Health Information (PHI) and Personally Identifiable Information ( PII) in the hosted environment.
- 24 hour monitoring and maintenance by Spear IT experts.
- Read and write access within the production system via a secure virtual private network (VPN).
ABOUT SPEAR TECHNOLOGIES
Spear Technologies aims to provide P&C insurance companies with an enterprise claims management system for the future. Developed on the Microsoft Power platform, SpearClaims offers unparalleled control, speed and results. By leveraging this industry-leading low-code / no-code development platform, Spear Technologies enables organizations to easily and quickly configure and adapt SpearClaims to meet their unique needs. The SpearClaims architecture provides the capabilities to use integrated AI and automation tools to extend the capabilities of differentiation and competitive outcomes. For more information, visit http://www.spear-tech.com/.
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