Cloud Hosting Services Freedom of Information Request (FOI 21/1271)

FAITH 21/1271

December 13, 2021


Thank you for your email.

The type of contract I would like to see is below:

1. Cloud Hosting- Cloud Hosting Services provide website hosting on virtual servers, which draw their computing resources from large underlying networks of physical web servers.

Not all will be applicable to the organization.

For the different types of hosting services, can you provide me with the following information:

  1. Hosting Type – Dedicated, Colocation, Cloud Hosting, Other?

Cloud colocation and hosting

  1. Who is the contract supplier? If possible, can you also provide me with the name of the seller, if any?

Colocation – SunGard Availability Services (UK) Ltd

Cloud hosting – Red Ant, Azure, Mulesoft and Appian,

  1. What is the annual contract value for each contract?

SunGard Availability Services (UK) Ltd ~£180,000

Red Ant (TD hosting only) ~£30,000

Azure ~ £1,000,000

Mulesoft ~£363,000

Appian ~ £569,000

4. What type of cloud environment?

Private Cloud – a separate, secure cloud environment in which only the specified client can operate.

Public cloud – where cloud services are delivered in a virtualized environment, built using shared physical resources that are pooled and accessed over a public network such as the Internet.

Integrated hybrid cloud service using both private and public clouds to perform distinct functions within the same organization.


  1. What is the original start date of the contractual agreement? If there is more than one contract, please provide me with the start date of each contract.

SunGard Availability Services (UK) Ltd – February 2020

Red Ant (TD Hosting Only) – July 2021

Azure – January 2019

Mulesoft – November 2018

Appian – Jan 2018

  1. What is the actual expiration date of the contractual agreement? If there is more than one contract, please provide me with the expiry date of each contract.

SunGard Availability Services (UK) Ltd – 31/01/2025

Red Ant (TD hosting only) – July 2023

Azure –17/01/2022

Mulesoft – 06/11/2022

Appian – 31/12/2022

  1. When does the organization plan to review this contract? If there is more than one contract, please provide me with the review date for each contract.

Contracts are reviewed on an ongoing basis and depend on future needs

  1. What is the duration of the contract in years? Please advise if the agreement has extension periods?

SunGard Availability Services (UK) Ltd – 5 years

Red Ant (TD hosting only) – 2 years

Azure – 3 years

Mulesoft – 4 years

Appian – 5 years

  1. What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,

SunGard Availability Services (UK) Ltd – data center services

Red Ant (TD Hosting only) – web hosting

Azure – infrastructure and platform services

Mulesoft – infrastructure and application services

Appian – infrastructure and application services

  1. Can you please provide me with the contract officer responsible for this contract? Full contact details if possible name, title, email and contact number.

All contracts are managed by the IT Commercial Management Team – [email protected]

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